The hotel is very clean both at the reception area, lift, restaurant, hallways and room. Also the pool is always clean. I have particularly enjoyed that the ladies managing the pool are always very nice and friendly, which makes it nice to go there. Behind the hotel, before the pool, there is a garden-like terrace where you may take the lunch/dinner or your coffee, which is very nice especially during the warm summer days in Madrid. The food is quite ok, especially the breakfast makes for the money asked.
Ionutar
august 2023
The hotel has a really great atmosphere and a nice and clean aesthetic with great and friendly staff that always helped us with questions like parking for people with disability. We really liked the pool but the water was very cold but that is a Madrid thing. The rooms were exactly what the website said and very comfortable mattresses. And it was the first time in a long time that our rooms were together. That was super nice!
Hadassah
august 2023
Everything was cozy, clean and comfortable. Hotel members were kind.
Juliop92
juli 2024
The staff behavior was very nice as well as the ambiance of the hotel including the Rooms, Swimming Pool, Garden, and dining area was amazing. It was a good time that we spent there.
Jyoti
august 2024
The design is beautiful, the room is comfortable, very nice hotel that I would def stay again on my next trip to spain. Staff was patiant, helpful, nice and welcoming! the helped us book a taxi and in the early morning we left they even made us coffee for the road. So sweet!!
Shani
mai 2024
Great hotel! However, during check-in, while we were in the hotel lobby surrounded by people, a man dressed in black quickly ran up, grabbed all the backpacks from our children (aged 7 and 4) while the parents were distracted with the registration, and ran away. As compensation, the hotel waived the parking fee. Thank you!
Dmytro
november 2024
The restaurant in the hotel is amazing. The food is really good and definitely worth its price. Manuel was super helpful and great, and took amazing care of us every time we went for dinner or even just for a drink. Sergio was also extra nice and helpful. The reception staff are also very friendly as well as the lifeguard! Everyone in the hotel is super nice!! The pool is amazing too and in general the stay at the hotel was really pleasant. I would definitely stay there again. 😆
Anonymous
juli 2023
Disabled room was probably the best hotel room I have ever experienced in Spain. Well done. Room to turn in the wheelchair. Everything is at accessible height.
Elizabeth
september 2024
The property is very clean . When we go in the hotel we got amazed because in the lobby it was very ellegant . The staff/reception was very hospitable and they give us tips about the transport from their hotel and that we should download uber cuz it’s cheeper, they also allow us to leave our car after we check out cuz we room around in the city before we drived again. The breakfast was very very good or well say it was excellent.
Reneth
april 2023
We had to stay close to the hospital. Everything was comfortable, very good price-quality ratio, last minute checkin was super smooth, walking distance from the hospital and parking included for a low rate.
Gabriela
juli 2022